Talent

Thank you for your interest in contacting Talent.lk. You can reach us through the following contact details.

Our Contact

0777 818 918
support@talent.lk
Talent

Thank you for your interest in contacting Talent.lk. You can reach us through the following contact details.

Our Contact

0777 818 918
support@talent.lk

Privacy Policy

Welcome to the Privacy Policy of Talent.lk

Introduction

Welcome to the Privacy Policy of Talent.lk, a modeling agency platform based in Sri Lanka, operated by AVENO System (Pvt) Ltd. At Talent.lk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services.

By accessing or using Talent.lk, you agree to the terms and practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our website and services.

Our Privacy Policy explains the types of information we collect from users of Talent.lk, how we use that information, and the choices you have concerning your data. We urge you to read this policy carefully to understand our practices and how your personal information is handled.

Please note that this Privacy Policy may be updated from time to time. If significant changes are made, we will provide notice through our website or other communication channels to keep you informed about any modifications to this policy. Continued use of Talent.lk after such changes indicates your acceptance of the revised Privacy Policy.

Scope of the Policy

This Privacy Policy applies solely to Talent.lk and governs the information collected and used by our platform. It does not extend to any third-party websites or services, even if they are linked to Talent.lk. We do not endorse, control, or assume responsibility for the privacy practices of external websites or services. Please review the privacy policies of third-party websites and services you access through our platform to understand their data collection and handling practices.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please do not hesitate to contact us. Our contact information is provided at the end of this document.

Thank you for choosing Talent.lk. We value your trust and are committed to protecting your privacy and providing you with a secure and rewarding experience on our platform.

1.1 Overview

Talent.lk is a modeling agency platform designed to connect models, photographers, videographers, and other talented individuals in Sri Lanka. Our platform serves as a marketplace where models can showcase their skills and services, while customers can browse and book talent directly online. This section provides an overview of our platform's purpose, features, and user interactions.

1.1.1 Purpose

Talent.lk was created with the aim of revolutionizing the traditional model booking process. In many places around Sri Lanka, individuals seeking talent for various projects often face the challenge of contacting agencies and dealing with cumbersome procedures. At Talent.lk, we eliminate these obstacles by offering a user-friendly online platform where customers can book models directly, streamlining the booking process and providing a seamless experience for both talent and customers.

1.1.2 Features

Our platform is equipped with a range of features to facilitate the model booking process and enhance user experience. These features include:

  • Online Booking: Customers can browse through profiles of models, photographers, and videographers, view their portfolios, and book their services online.
  • Verified Accounts: We ensure that all talent profiles on Talent.lk are 100% verified genuine accounts, providing customers with confidence in their bookings.
  • Privacy Protection: We prioritize the privacy of our users and implement strict measures to safeguard their personal information.
  • Unlimited Communication: Models and customers can send and receive unlimited messages and booking requests, ensuring effective communication throughout the booking process.
  • Controlled Sharing: Models have the option to hide their phone numbers and share them only with selected individuals, maintaining control over their contact information.
  • Ad Expiry: Model advertisements on Talent.lk have a standard expiry period of 365 days (1 year), providing regular updates and maintaining relevancy.

1.1.3 User Interactions

Talent.lk operates on a user-driven approach, where models, photographers, videographers, and customers actively engage with the platform's features to accomplish their goals. Key interactions include:

  • Model Registration: Talented individuals can register as models on Talent.lk by creating profiles and uploading their best photos and details.
  • Customer Booking: Customers can access model profiles, portfolios, and package details to make informed decisions and book talent that suits their requirements.
  • Communication: Models and customers can interact through the platform's messaging system to discuss project details, negotiate terms, and finalize bookings.
  • Profile Management: Models can edit and update their profiles, adding new photos, videos, and descriptions to enhance their presence on the platform.

1.2 Scope of the Policy

The Privacy Policy of Talent.lk outlines the practices and procedures governing the collection, use, storage, and disclosure of personal information provided by users of our platform. This policy applies to all individuals who access and utilize the services offered by Talent.lk, including but not limited to models, photographers, videographers, customers, and any other individuals interacting with our website and its features.

1.2.1 Personal Information

Talent.lk collects personal information from users during the registration process, booking procedures, and interactions on our platform. This information includes, but is not limited to, names, contact details, email addresses, profile photos, and any other data necessary for the effective functioning of our services.

1.2.2 Consent

By accessing and using Talent.lk, users explicitly consent to the collection, processing, and sharing of their personal information as described in this Privacy Policy. Users have the right to withdraw their consent at any time, provided it does not hinder the fulfillment of contractual obligations or legal requirements.

1.2.3 Third-Party Websites

Talent.lk may contain links to third-party websites and services that are not operated or controlled by us. This Privacy Policy does not govern the practices of such external websites. Users are advised to review the privacy policies of third-party platforms before sharing personal information on those sites.

1.2.4 Information Usage

The personal information collected by Talent.lk is utilized for the following purposes:

  • To facilitate user registrations and create individual profiles on our platform.
  • To enable seamless communication between models, photographers, videographers, and customers for booking purposes.
  • To provide updates, notifications, and relevant information about Talent.lk's services and offerings.
  • To improve our website's functionality, features, and user experience.
  • To monitor and analyze user trends, preferences, and behavior for enhancing our services.

1.2.5 Data Security

Talent.lk implements stringent security measures to protect the personal information provided by our users. We use industry-standard encryption protocols, firewalls, and other advanced security technologies to safeguard data from unauthorized access, disclosure, alteration, or destruction.

1.2.6 Disclosure of Personal Information

Talent.lk may share personal information with trusted third-party service providers, agents, or affiliates to fulfill specific functions, such as payment processing, customer support, and website analytics. However, we do not sell, rent, or lease personal information to third parties for marketing or advertising purposes.

1.2.7 Data Retention

Talent.lk retains personal information for as long as necessary to fulfill the purposes stated in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce contractual agreements.

1.2.8 Policy Updates

Talent.lk reserves the right to update, modify, or amend this Privacy Policy from time to time. Users will be notified of any significant changes to the policy, and continued use of the platform after such modifications constitutes acceptance of the updated Privacy Policy.

By utilizing Talent.lk, users acknowledge that they have read, understood, and agreed to the practices described in this Privacy Policy. It is advisable to review this policy periodically to stay informed about how we handle and protect personal information.


 2. Information We Collect

Talent.lk collects various types of information from users to provide a seamless and personalized experience on our platform. The information collected falls into the following categories:

2.1 Personal Information

  • During the registration process, users are required to provide personal details such as names, email addresses, contact numbers, and profile photos. This information is essential for creating user accounts and enabling communication between users on Talent.lk.

2.2 Account and Profile Information

  • Users can enhance their profiles by providing additional details such as age, gender, location, social media links, and a brief bio. These optional details help build comprehensive profiles, enhancing connections between models, photographers, videographers, and other users.

2.3 Booking and Transaction Information

  • When users book services or engage in transactions on Talent.lk, we collect relevant information to facilitate the process. This includes details about the booking, payment method, and any communication related to the transaction.

2.4 Usage Information

  • Talent.lk collects data on how users interact with our platform, including pages visited, actions taken, and the duration of their visits. This information is used to analyze user behavior, improve website functionality, and enhance user experience.

2.5 Device and Log Information

  • We may collect device-specific information, including IP addresses, browser types, and operating systems, to diagnose technical issues and monitor user traffic patterns.

2.6 Cookies and Similar Technologies

  • Talent.lk uses cookies and similar technologies to track user preferences, provide personalized content, and gather analytical data. Cookies help streamline user interactions and improve overall website performance.

2.7 Third-Party Information

  • In some cases, we may receive information from third-party sources, such as social media platforms, to verify user identities, enhance data accuracy, and offer personalized services.

2.8 User Communications

  • When users contact Talent.lk through emails, messages, or other means, we collect and retain communication records to address inquiries, provide support, and maintain proper customer service.

2.9 User Feedback

  • We encourage users to share feedback, reviews, and ratings on our platform. Such feedback may be displayed publicly to help other users make informed decisions.

Talent.lk values user privacy and ensures that the information collected is used solely for legitimate purposes as outlined in our Privacy Policy. Users have the right to review, edit, or delete their personal information, subject to applicable laws and regulations. The data collected is stored securely and is not shared with unauthorized third parties without user consent.

3. How We Use Your Information

Talent.lk utilizes the information collected from users to provide, maintain, and enhance our platform's functionality. The data is used for the following purposes:

3.1 Personalization and User Experience

  • The information provided by users allows us to personalize their experience on Talent.lk. We use this data to recommend relevant services, matches, and content that align with their interests and preferences.

3.2 Booking and Transaction Processing

  • User information is used to process bookings, payments, and transactions efficiently. This includes confirming bookings, sending payment receipts, and facilitating communication between users involved in a transaction.

3.3 Communication

  • We use contact information provided by users to communicate with them regarding their accounts, bookings, inquiries, and promotional offers. Users may receive email notifications, SMS alerts, and other messages related to their interactions on Talent.lk.

3.4 Improving Our Services

  • Data collected from user interactions helps us analyze patterns, user behavior, and website performance. This information assists us in identifying areas for improvement, enhancing service offerings, and addressing any technical issues.

3.5 Compliance and Security

  • Talent.lk may use user information to comply with legal requirements, enforce our policies, and protect the rights, safety, and security of our users and the platform. We may also use the data to investigate and prevent fraud, unauthorized access, and other potential violations.

3.6 Customer Support

  • User information is employed to provide efficient and effective customer support. This helps resolve user queries, address concerns, and offer timely assistance when needed.

3.7 Marketing and Promotions

  • With user consent, we may use the collected data to send promotional materials, updates, and marketing communications about our services and special offers. Users have the option to opt-out of such communications at any time.

3.8 Aggregated and Anonymized Data

  • We may aggregate and anonymize user data for statistical analysis, research, and reporting. This aggregated data is used to gain insights into platform usage and user trends, without revealing individual identities.

3.9 Third-Party Collaborations

  • Talent.lk may collaborate with third-party partners or service providers to improve user experience and offer additional services. In such cases, limited user information may be shared with these partners to facilitate seamless integration.

Talent.lk is committed to maintaining the confidentiality and security of user information. We do not sell, trade, or rent personal information to third parties for marketing purposes. User data is treated with the utmost care and is protected by robust security measures to safeguard against unauthorized access or misuse. By using our platform, users consent to the collection, processing, and use of their information as outlined in our Privacy Policy.

4. Cookies and Similar Technologies

Talent.lk uses cookies and similar technologies to enhance user experience, analyze website usage, and provide personalized services. This section outlines how cookies and similar technologies are utilized on our platform:

4.1 What are Cookies?

  • Cookies are small text files that are stored on a user's device (such as a computer, smartphone, or tablet) when they visit a website. These files contain data related to the user's browsing activity on the website. Cookies enable the website to recognize the user's device and remember certain preferences or actions for future visits.

4.2 Types of Cookies We Use

  • Session Cookies: These cookies are temporary and are deleted from the user's device after the browsing session ends. They help maintain session information, such as login status, while users navigate different pages on the website.
  • Persistent Cookies: Persistent cookies remain on the user's device for a specified period or until manually deleted. They store user preferences and settings, making future visits more convenient.
  • Functional Cookies: These cookies enhance website functionality and remember user preferences, such as language settings and font sizes.
  • Analytical Cookies: Analytical cookies collect information about website usage and user interactions. They help us understand how users navigate our platform and identify areas for improvement.
  • Advertising Cookies: Advertising cookies track user behavior and interests to display relevant advertisements. They are used to deliver personalized ads and measure the effectiveness of advertising campaigns.

4.3 Third-Party Cookies

  • Talent.lk may allow third-party partners, such as advertising networks and analytics providers, to place cookies on our platform. These cookies are subject to the respective third parties' privacy policies, and we have no control over their data collection practices.

4.4 Consent and Control

  • By accessing and using Talent.lk, users consent to the use of cookies and similar technologies as described in this policy. Users have the option to manage cookie preferences and control the acceptance or rejection of certain cookies through their browser settings. However, disabling cookies may affect the functionality and user experience of our website.

4.5 Clearing Cookies

  • Users can clear cookies from their devices at any time. This can be done through the browser settings, which will remove stored cookie data.

4.6 Other Similar Technologies

  • In addition to cookies, Talent.lk may use other similar technologies, such as web beacons and pixel tags, to track website activity and collect information for analytical and advertising purposes.

Talent.lk takes user privacy seriously and uses cookies and similar technologies responsibly to improve our services and provide a seamless user experience. Users can find more information about our use of cookies in our full Privacy Policy. By continuing to use our platform, users signify their agreement to the use of cookies and similar technologies as outlined in this policy.

5. How We Share Your Information

At Talent.lk, we value your privacy and are committed to safeguarding your personal information. This section explains how we share your information with third parties and under what circumstances:

5.1 Sharing with Third Parties

  • We may share certain information with trusted third-party service providers to assist in operating, maintaining, and improving our platform. These service providers are contractually bound to use your information solely for the purposes specified by Talent.lk and in accordance with applicable data protection laws.

5.2 Business Partners and Affiliates

  • Talent.lk may collaborate with business partners and affiliates to offer joint promotions, events, or services. In such cases, we may share limited information with these partners to facilitate the joint initiative. However, we will ensure that your information is shared only to the extent necessary and with your consent if required by law.

5.3 Legal Requirements

  • We may disclose your information when required by law or in response to a valid legal request. This includes situations where we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property, or that of others.

5.4 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or new owner as part of the business transaction. We will notify you of any such change in ownership and any subsequent changes to this Privacy Policy.

5.5 Anonymized and Aggregated Data

  • Talent.lk may use anonymized and aggregated data for statistical and analytical purposes. This data will not contain any personally identifiable information and will be used to improve our services and understand user preferences.

5.6 Consent

  • Other than as outlined in this Privacy Policy, we will not share your information with third parties without your explicit consent.

5.7 Data Security

  • We take data security seriously and implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5.8 International Data Transfers

  • If you access Talent.lk from outside Sri Lanka, please be aware that your information may be transferred to, stored, and processed in Sri Lanka or other countries where our servers or service providers are located. By using our platform, you consent to the transfer of your information to such locations.

Talent.lk is committed to maintaining the confidentiality of your personal information and adheres to industry best practices to ensure the security of your data. We will not sell, rent, or lease your information to third parties for marketing purposes. If you have any questions or concerns about how your information is shared, please contact us at the provided email address in our Privacy Policy.

6. Your Rights and Choices

At Talent.lk, we believe in empowering our users and providing them with control over their personal information. This section outlines the rights and choices you have regarding the collection, use, and disclosure of your data:

6.1 Access and Correction

  • You have the right to access the personal information we hold about you. If any of your information is inaccurate or incomplete, you can request us to update or correct it.

6.2 Data Portability

  • You can request to receive a copy of the personal information you provided to Talent.lk in a structured, commonly used, and machine-readable format.

6.3 Opt-Out and Unsubscribe

  • You have the option to opt-out of receiving promotional communications from us. You can unsubscribe from marketing emails by following the instructions provided in the email.

6.4 Account Deletion

  • If you wish to delete your Talent.lk account, you can request account deletion through the platform settings. Please note that certain information may be retained for legal or legitimate business purposes.

6.5 Do Not Track

  • Talent.lk does not currently respond to Do Not Track signals. However, you can set your browser to refuse cookies or alert you when cookies are being sent.

6.6 Consent Withdrawal

  • If you provided consent for the processing of your information, you have the right to withdraw your consent at any time. Please note that withdrawing consent may impact your ability to use certain features and services on our platform.

6.7 Restrict Processing

  • In some cases, you may have the right to request the restriction of the processing of your personal information. For example, if you believe your data is inaccurate, you can request a restriction while we verify the accuracy of the information.

6.8 Objection to Processing

  • You can object to certain types of processing, such as direct marketing or processing based on legitimate interests. We will consider your request, and if we do not have compelling legitimate grounds for the processing, we will respect your objection.

6.9 Right to Lodge a Complaint

  • If you believe that your rights regarding your personal information have been violated, you have the right to lodge a complaint with the relevant data protection authority.

6.10 Exercising Your Rights

  • To exercise any of your rights under this section, or if you have any questions or concerns about your privacy, please contact us at the provided email address in our Privacy Policy.

At Talent.lk, we are committed to respecting and upholding your rights and choices concerning your personal information. We will respond to your requests in a timely manner and in accordance with applicable data protection laws. Your privacy matters to us, and we aim to provide you with transparency and control over your data.

7. Children's Privacy

Protecting the privacy and safety of children is of utmost importance at Talent.lk. Our platform is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personal information from Children, and we take significant measures to ensure that Children's data is not processed.

If you are a parent or guardian and become aware that your Child has provided personal information to us without your consent, please contact us immediately. We will take prompt steps to remove the information and terminate the Child's account, if applicable. We encourage parents and guardians to actively monitor their Children's online activities and to implement appropriate parental controls to safeguard their privacy.

In the event that we discover that personal information has been collected from a Child without parental consent, we will promptly delete such information from our servers. If you believe that we may have inadvertently collected information from a Child, please contact us using the contact details provided in this Privacy Policy.

Talent.lk is dedicated to complying with applicable laws and regulations concerning Children's privacy. We strive to create a safe online environment for all users, including Children, and we are committed to working with parents and guardians to protect the privacy of their Children online.

8. Data Security

At Talent.lk, we prioritize the security of your personal information and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. We have implemented a range of technical, administrative, and physical safeguards to ensure the confidentiality and integrity of your data.

Secure Transmission: We use encryption protocols, such as HTTPS, to securely transmit data between your browser and our servers. This encryption helps safeguard your information during its transmission.

Access Control: Access to your personal information is limited to authorized personnel who require it to perform their duties. We regularly review and update access controls to ensure that only relevant personnel have access to your data.

Data Storage: Your personal information is stored on secure servers, both in-house and with trusted third-party service providers who follow stringent security practices. These servers are protected by firewalls and other security measures.

Regular Monitoring: We conduct regular security audits and monitoring to detect and prevent security breaches. Our dedicated security team works diligently to ensure the ongoing protection of your data.

Employee Training: We provide comprehensive training to our employees regarding data protection, security protocols, and best practices. Our employees are required to adhere to strict confidentiality obligations.

Risk Assessment: We continuously assess potential risks to data security and implement necessary updates and improvements to mitigate any vulnerabilities.

User Responsibilities: While we take every possible measure to protect your data, it is essential for you to exercise caution when using our platform. Keep your login credentials confidential, use strong passwords, and avoid sharing sensitive information in public spaces.

Despite our best efforts, no method of data transmission or storage is entirely foolproof, and we cannot guarantee absolute security. In the event of a data breach or security incident, we will promptly notify you and take all necessary steps to mitigate the impact.

Please remember that you also play a crucial role in protecting your data. If you suspect any unauthorized activity or have concerns about your account's security, please contact us immediately.

By using Talent.lk, you acknowledge and accept that no method of data transmission or storage is entirely secure, and you assume all risks associated with the security of your data while using our platform.

For more information about how we handle data security and protect your personal information, please refer to our Privacy Policy.

10. Third-Party Links and Content

Talent.lk may include links to third-party websites or content that are not operated or controlled by us. These links are provided for your convenience and reference purposes only. We do not endorse, monitor, or assume any responsibility for the content, privacy practices, or actions of these third-party websites. Therefore, we encourage you to review the privacy policies and terms of use of any third-party site you visit.

Please be aware that once you click on a third-party link and leave Talent.lk, you are no longer governed by our Privacy Policy or Terms of Service. Your interactions with third-party websites or services, including those that have a link on our site, are subject to their respective policies and terms.

Additionally, Talent.lk may feature content or advertisements provided by third-party advertisers, sponsors, or partners. We do not control the content of such advertisements or have access to the data they may collect. These advertisers may use cookies or similar technologies to collect information about your interactions with their content. We recommend reviewing the respective privacy policies of these advertisers for information on their data practices.

Talent.lk strives to provide a secure and enjoyable online environment. However, we cannot be held responsible for the practices, security, or content of third-party websites and services. Your use of these external resources is at your own risk.

If you encounter any issues or have concerns about third-party links or content on Talent.lk, please let us know. We value your feedback and will take appropriate measures to address any legitimate concerns. Our commitment is to ensure a safe and positive user experience on our platform.

By continuing to use Talent.lk, you acknowledge and agree that Talent.lk is not responsible or liable for any damages or losses incurred as a result of your interactions with third-party websites, content, or services.


 11. Changes to this Privacy Policy

As our platform evolves and new features are introduced, we may update or revise this Privacy Policy to reflect changes in our data practices or legal requirements. We reserve the right to modify this policy at any time, and any changes will be effective immediately upon posting the updated version on Talent.lk.

When we make significant changes to this Privacy Policy, we will notify you by prominently posting a notice on our website or through other communication channels. It is important that you review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

By continuing to use Talent.lk after any modifications to this Privacy Policy, you acknowledge your acceptance of the updated terms and agree to be bound by them. If you do not agree with the updated Privacy Policy, you should discontinue using Talent.lk.

If you have any questions, concerns, or requests related to this Privacy Policy or the data practices of Talent.lk, please contact us at the provided email address. We are committed to maintaining the highest standards of data protection and privacy and will address your inquiries promptly and transparently.

This Privacy Policy was last updated on Wednesday, August 2, 2023 and any future updates will be indicated with the corresponding effective date at the top of this page.


 12. Your Consent

By using Talent.lk and providing your information, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy. Your use of the website signifies your agreement to this policy, including its terms and conditions.

12.1. Voluntary Provision of Information

You have the option to voluntarily provide certain personal information while using Talent.lk. By doing so, you acknowledge that you are providing such data willingly and with the understanding of its use in accordance with this Privacy Policy.

12.2. Withdrawal of Consent

Should you wish to withdraw your consent to our data practices or request the deletion of your information, you may do so by contacting us using the provided contact details in this Privacy Policy. Please note that withdrawing your consent may affect your ability to access certain features or services offered by Talent.lk.

12.3. Legal Requirements

In certain circumstances, we may be required to collect, use, or disclose your information without your explicit consent, such as when required by law or to comply with legal processes.

12.4. Parental Consent

If you are a minor under the age of [applicable age limit as per local regulations], you must obtain consent from your parent or legal guardian before using Talent.lk or providing any personal information to us.

12.5. Your Responsibility

By using Talent.lk, you acknowledge that you are responsible for maintaining the confidentiality of your account credentials, including your username and password. You should not share this information with others to protect your personal data from unauthorized access.

12.6. Review of this Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of Talent.lk signifies your acceptance of any updates or modifications to this policy.

12.7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to us using the provided contact information. We value your privacy and are committed to addressing your inquiries promptly and transparently.

12.8. Last Update

This Privacy Policy was last updated on Wednesday, August 2, 2023, and any future updates will be indicated with the corresponding effective date at the top of this page.

13. Contact Us

If you have any questions, comments, or concerns about Talent.lk, our services, or this Privacy Policy, please feel free to contact us using the following contact details:

Talent.lk 

Customer Support Email: support@talent.lk

Customer Support Phone: 0777 818 918

Our customer support team is available to assist you from Monday to Saturday, between 9:00 AM and 5:00 PM. We strive to respond to your inquiries as promptly as possible and ensure a satisfactory resolution to any issues you may encounter while using Talent.lk.